United Intern

Overview

Job Description

All participants are trained in each area and are assigned an area each day via a supervisor. Participants are moved to additional locations if necessary, depending on business need.

• Terminal/Concourse Assist

• Direct customers toward appropriate lines and kiosks

• Answer customers' questions

• General lobby upkeep/tidiness

• Be a United Brand Ambassador assisting with enhancing the customer experience, and retaining UA customers

• Greeting customers with friendly service in the lobby, concourse or baggage claim

• Direct customers toward appropriate line: self-serve kiosks, Premier Access, etc.

• Introduction into corporate experiences and various aviation related departments/functions

• Time spend in a mentorship with a member of the leadership team

• May perform other job duties as directed by Employee's Leaders

Qualifications

• Ability to handle simultaneous situations and adapt to a fast-paced, changing environment

• Solid interpersonal skills with focus on teamwork

• Strong verbal communication skills

• Must follow United's public contact employee appearance guidelines (no visible tattoos, no unkempt hair etc)

• United will provide two United Branded shirts for individuals to wear during their shift

• Must be legally authorized to work in the United States for any employer without sponsorship or future sponsorship for full/part time position

• Must be willing and able to work any shift including early morning, nights, weekends and holidays

• Must be 18 years of age

• Must be HS graduate (or GED)

• Must have original social security card (no copies) & government issued ID & birth certificate the day of interview with you

• Must comply with a background check, fingerprint, and drug & alcohol screen per state/local/airport municipalities

Preferred Qualifications:

• Customer Service Experience

• 1 yr of similar work experience

REQNUMBER: 83627

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.