Technical Project Manager - Human Services Program Consultant

Working Title: Technical Project Manager

Job Class: Human Services Program Consultant

Agency: Human Services Dept

• Job ID : 76421

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 05/03/2024

• Closing Date : 05/16/2024

• Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office

• Division/Unit : DHS-Central Office / OPS AE Central GO Quality

• Work Shift/Work Hours : Day Shift, 8:00am - 4:30pm

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $33.90 - $50.27 / hourly; $70,783 - $104,963 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Exempt - Administrative

• Designated in Connect 700 Program for Applicants with Disabilities (~~~/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

_***_ Telework (~~~) (Within Minnesota or neighboring states) and flexible hours options are available.***

The DHS Central Grants Office (CGO) Technical Project Manager is responsible for overseeing the planning, execution, and delivery of technical projects related to increasing the effectiveness and efficiency of grant making/grant management for the agency. Technical projects will primarily focus on the Contracts Integration System (CIS), the DHS contracts management system managed and overseen by CGO. The CIS centralizes the lifecycle of the contract management process, assists in compliance with state and federal requirements, establishes streamlined processes, and access to data to support oversight and monitoring functions.

This position will lead technical projects related to the CIS to ensure it meets the needs of the agency. This includes developing and managing technical project plans, gathering customer feedback and project requirements, developing technical solutions/improvements, providing technical assistance and training, and documenting technical processes. This position will report to the Quality Manager within the DHS Central Grants Office (CGO) and works closely with CGO team members, software developers, DHS program areas, and contractors.

Responsibilities include but may not be limited to:

• Lead, coordinate, and manage technical projects throughout entire software development life cycle.

• Develop and manage project plans and timelines, lead technical team meetings, allocate resources, mitigate risks, and communicate technical changes to stakeholders

• Provide technical expertise and assist in designing, developing, and enhancing the CIS and other applications. This includes collecting system/business needs and requirements, developing technical solutions, documenting technical processes, and providing training and technical assistance for the CIS and other applications.

• Collaborate cross-functionally with CGO team members and leadership, software developers, DHS program areas and leadership, and contractors to align requirements and prioritization, and successful project execution. This includes coordinating and providing support to the Contracts Integration Change Management and Prioritization Governance Team.

• Confirm project outcomes by establishing standards and testing requirements, writing scripts and test cases.

• Support operations by resolving technology, systems, and information issues; providing user training.

• Prepare project status reports by collecting, analyzing and summarizing information and trends.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.

Three (3) years of specialized professional experience in product management or systems/application management. Experience must demonstrate:

• Project management experience to efficiently manage interagency/cross agency processes, set and meet milestones and produce high visibility/high impact deliverables.

• Hands-on experience in leading, developing, implementing and managing software projects, applications, or database development projects, preferably from inception to production.

• Working knowledge of project management tools (ex. SharePoint, MS Project, MS Office, Visio)

• Functional knowledge and understanding of software development, hardware/software infrastructure, cloud computing, data management to assist in creating efficient design, development, and implementation of software.

• Interpreting and leveraging user research, user testing, and data analytics to make and validate product decisions.

• Strong interpersonal, facilitation, and communication skills; ability to communicate clearly and professionally both verbally and in writing; ability to respond openly to requests and concerns; experience translating technical information into plain language for a variety of audiences.

• Visual design skills (e.g., you can translate complex ideas or concepts into charts, infographics, diagrams, or video scripts/demos)

• Ability to oversee application performance monitoring (i.e. end to end monitoring or other frontend and backend monitoring methodology).

• Ability to diagnose and guide teams to troubleshoot issues, solve complex problems, and propose innovative solutions.

Preferred Qualifications

• Experience working in Contracts Integration System (CIS), Agile Apps, or other contracts management systems.

• Lean Six Sigma (green/black belt) Certification, Certified Project Management Professional (PMP), or equivalent experience and knowledge of continuous improvement principles.

• Knowledge of the state systems, processes, procedures, requirements, and regulations related to grant management.

• Experience working with MYSQL or MS SQL Server to develop reports and manage against vulnerabilities.

• Experience with business intelligence tools such as Power BI, Tableau, etc.

• Knowledge of database management systems (DBMS), such as Oracle, SQL Server, or MySQL

• Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

REFERENCE/BACKGROUND CHECKS - DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at ~~~ or email ~~~ . Please indicate what assistance is needed.