Soft Collections (HYBRID)

Delinquency Control Coordinator

Pensacola, FL (Hybrid Schedule after Training)

Monday - Saturday Availability (40 hr work week)

$17/hr

Expected Start Date: 6/24/2024

6 month contract to hire

Description

To control/collect on past due Consumer Loan and Credit Card accounts within the first 30 days they are delinquency/early stages of collections, in accordance with all government and the Credit Union rules and regulations. To provide member financial counseling and mitigate loss.

Skills

Call center orientated fast pace with aggressive goals

Computer literate-ability to work with Excel, Office Word, Outlook

Ability to navigate multiple systems

Competent and well spoken people

A lot of critical thinking

Administrative

Communication skills, navigating multiple systems, ability to level with members.

Provide empathy to members, problem solve, overcome objectives

Additional Skills & Qualifications:

Call center production environment, auto-dialer making outbound calls and will receive in-bound calls. Early stage collections (1-30 days late), 80-120+ calls per day

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.