• Senior Technical Project Manager

    Serco Washington, DC 20080

    Job #2189331748

  • Position Description

    Serco has an exciting opportunity for a Senior Technical Project Manager to join their PMO. This position can be 100% remote but prefer DMV location.

    In this role you will:

    • Be responsible for planning, organizing, scheduling, and managing technical projects from inception to completion.

    • Work projects will span cloud migrations to Azure commercial and GCC High, data center migrations, Disaster Recovery planning, infrastructure, IT operations, ITIL and IT Service Delivery.

    • Working with stakeholders to understand and define project scope and document project charter

    • Determine preferred project management approach (Waterfall or Agile)

    • Working with stakeholders to determine and document requirements, and working with project teams to ensure that requirements are understood and met

    • Working with stakeholders, architects and technical team to develop WBS and project plan or planning release trains and sprints. Identifying milestones.

    • Developing schedules, contingency plans, workflow diagrams, and operational documentation.

    • Identifying, documenting and managing resolution of project action items and issues

    • Holding daily scrums and project planning meetings

    • Working with technical teams to manage project and track progress

    • Managing internal and external resources (partners and contractors) to ensure project delivery

    • Managing change by planning implementation and ensuring that documentation and training is developed and delivered

    • Reviewing documentation and work for quality assurance

    • Managing project communications

    • Developing briefings (quad charts) for the IT leadership team and delivering weekly briefings. Preparing presentations for stakeholders to brief on project status

    • Understanding and communicating tasks dependencies and ensuring that the team is aware of blockers or status of tasks on the critical path

    • Facilitating discussion to make decisions and taking part in decision-making processes. Applying critical thinking during decision-making process and ensuring that project decisions are documented and communicated

    • Mitigating scheduling, personnel, and technical risks to facilitate cost savings

    • Understanding project budget and cost impact of architectural decisions made

    • Closing out projects. Ensuring that lessons learned

    • Ensuring that Serco's SDLC framework is followed.

    • Have the following understanding:

    • Be able to explain the importance of defining and following policies, standards, and procedures and describe technical standards and procedures that affect the project.

    • Be able to describe the roles and responsibilities of technology and business functions and identify major activities associated with delivering technical functionality.

    • Be able to make decisions and take part in decision-making processes.

    • Be able to work with a team to develop and document processes and workflows

    In addition, you will be participating in a current initiative to review and modernize internal Serco project management processes and work with a cross-functional team to evaluate, develop and implement updated procedures. Other duties as assigned. Requires experience and proficiency in discipline.


    To be successful in this role, you will have:

    • Bachelor's degree in IT or related field (Degree must be in computer science, engineering, applied sciences, or IT management)

    • 10 years of related experience

    • PMP certification

    • 5+ years in a technical environment, minimum of five years prior technical project management experience required

    • Cloud (AWS) implementation and migration experience. GCC High experience.

    • Experience leading and directing the work of others

    • Familiarity with data center operations and cloud migrations

    • Familiarity with Technology Architecture & Workflow Planning

    • Familiarity with data center operations and cloud migrations

    • Familiarity with ITIL concepts and ServiceNow

    • MS Office Tools (Project, Visio, Outlook, Word, Excel, PowerPoint) expertise

    Additional desired experience and skills:

    • ITIL certifications

    • Agile experience and certification

    • AWS certification

    • Agile certification or experience preferred

    Our IT team is very collaborative and cohesive. If you enjoy leading technical projects in a collaborative environment and want to join a great company and organization, please apply for immediate consideration!

    Company Overview

    Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

    To review Serco benefits please visit: ~~~ .

    If you require an accommodation with the application process please email: ~~~ or call the HR Service Desk at ~~~, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

    Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ~~~ .

    COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

    Click here to apply now (~~~)

    Refer a friend for this job

    New to Serco?

    Join our Talent Community! (~~~)

    ID 51781

    Recruiting Location : Location US-DC-Washington

    Category Information Technology

    Position Type Full-Time

    Security Clearance None

    Telework Yes - May Consider Full Time Teleworking for this position

  • You Can Also Try Searching