Senior Manager, Sales Operations

Job Summary

Manages sales enablement operations, including leading cross-functional sales operations projects that deliver business value and process improvements. Ensures the efficiency and effectiveness of the company's sales force, identifies and resolves operational issues using sales-related data, and oversees sales analytics and attainment planning.

Major Tasks, Responsibilities, and Key Accountabilities

• Provides strategic and predictive recommendations to solve business and sales-related issues using organizational knowledge and sales enablement best practices, including identifying and implementing industry standards.

• Leads large, cross-functional sales enablement projects focused on value creation and process improvements.

• Develops and delivers key performance indicators, dashboards, and reports that enable the business to track, measure, and drive revenue and gross profit.

• Determines goals, direction, and action steps needed to maximize short- and long-term project successes.

• Partners with cross-functional groups to identify, create, and deliver sales enablement content.

• Serves as a liaison with internal clients, operations staff, senior management, and other team members on assigned projects.

• Partners with sales leaders to create and maintain sales forecasting models and data.

Nature and Scope

• Solutions require analysis and investigation.

• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. May recommend/make decisions regarding new programs/initiatives that have significant impact to the business and carry consequences in unsuccessful endeavors.

• Manages a larger team or multiple small teams through direction of subordinate management and/or supervisory staff.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Frequent periods are spent standing or sitting in the same location with some opportunity to move about. Occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds).

• Typically requires overnight travel less than 10% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.