• Senior Data Insight Analyst (Product)

    American Express Global Business TravelChicago, IL 60684

    Job #2696184778

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

    Ready to explore a career path? Start your journey.

    Senior Data Insight Analyst (Product)

    Location: Paris , London, Chicago

    Egencia is the world's leading digital corporate travel platform. We are a trusted business travel partner that delivers the best technology and data driven experiences to help customers all around the world drive success in their business through business travel.

    Data drives our business. Come join our Analytic team and take part in defining and distilling that data for key corporate decision makers and our clients around the world.

    Position Summary

    Egencia Analytics team is seeking a talented candidate for the role of Senior Data Insight Analyst , an intelligent, results-oriented, passionate self-starters to join our global team. Using advanced analytical techniques, the role will support the Egencia business teams through critical projects and influence decisions based on data and analyses to help deliver results.

    You will have the opportunity to work on a broad spectrum of areas which will include projects such as delivering insights on user behavior on Egencia platforms (Website and App), identifying customer pain points all along the journey, or building new tools to help improve user experience with the Product teams (New metrics, new user segmentation, predictive models, ...), tagging, running and analyzing new features using test and learn technics with the stakeholders.

    This position will be highly rewarding and lots of fun. Training and development opportunities will abound in this position, and high-performing individuals will find a long-term career path within the company. This role represents an exciting opportunity to join Egencia, as we define the future of business travel as we lead the industry into a new era.

    What you will do

    • Passionate storytelling and bringing data to life by partnering with key stakeholders.

    • Lead strategic and quantitative analysis to support and enable the continued growth critical to Egencia.

    • Design and build models to prioritize and classify critical touchpoints along the customer journey to maximize internal guidance and prioritization.

    • Influence partners and senior leaders by communicating across various levels of the organization in a clear and compelling way.

    • Maintain, consolidate, and enrich current reports/dashboards to visualize data analysis and insights.

    • Support ongoing needs for analytical/ operational reporting, and day-to-day needs that impact our Product Teams.

    • Support data migrations, updating links, and ratifying and consolidating existing reports.

    • Identify, prioritize, and drive operational improvements.

    What you will bring

    • 8+ years of work experience in a relevant business environment.

    • Relevant Master's degree in any of the following fields: computer science, statistics, mathematics, physical sciences with strong understating of data analytics.

    • Proficiency in SQL (to feel comfortable manipulating data, creating scripts that combine different data sources and interpret results) and Python/R.

    • Provenexperience with Web Analytics tools (Experience with Adobe Analytics/Omnitureis a plus)

    • Experience using Data Viz tools like Tableau to pull data from various sources, develop and publish automated reports and dashboards.

    • Relish in solving problems and finding patterns and insights within structured and unstructured data.

    • Ability to perform in a fast-paced environment and be comfortable with ambiguity. A sharp focus on results and solid attention to detail.

    • Excellent verbal, written communication, and data presentation skills.

    • Experience in Travel Industry is a plus!

    What we will offer

    • Learning and development opportunity.

    • Mentoring program.

    • Flexible home working option

    • Competitive benefits.

    • Diverse team that is globally based.

    Why join Egencia?

    Connections matter when it comes to business, and those connections start with our inclusive team of travel enthusiasts and technologists.

    We thrive in a culture of curiosity - constantly reinventing for the future. It's the people that make Egencia special, so we want to make sure they're happy. We do this by offering flexible work options, competitive benefits packages, learning and development opportunities as well as time to pursue them. And we always make sure we have fun along the way.

    Our customers love working with us because we know satisfied customers start with a knowledgeable and enthusiastic team to support them. We trust each other to get great work and we encourage everyone to speak up, speak out, and be themselves.

    Business travel is on the road to recovery. As part of the world's largest corporate travel marketplace, we're in a strong position to define the future as we lead the industry into a new era.

    If this all sounds like something you'd like to jump on-board with, visit ~~~ or check us out on LinkedIn, Twitter and Facebook.

    Our commitment

    All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    Egencia is wholly owned by American Express Global Business Travel (GBT). GBT is a joint venture that is not wholly owned by American Express Company or any of its subsidiaries (American Express). "American Express Global Business Travel", "American Express", and the American Express logo are trademarks of American Express and are used under limited license. "American Express Meetings & Events" is a division of GBT.

    Location

    United States - Illinois - Chicago

    The #TeamGBT Experience

    Work and life: Find your happy medium at Amex GBT.

    • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

    • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

    • Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

    • We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

    • Wellbeing resources to support mental and emotional health for you and your immediate family.

    • And much more!

    This role is for Egencia LLC ("Egencia" or the "Company"), a member of the American Express Global Business Travel family of companies.

    All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

    Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement (~~~/) .

    What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

    Click Here to Learn More (~~~/)