World Wide Technology • Saint Louis, MO 63112
Job #2687313699
Responsibilities:
Manage the complex nature of their role through gap analysis, real time work assessment, ongoing prioritization, and staging for further analysis and collaboration.
Perform root cause analysis and establishviable solutions and next steps.
Directly interface with Business Stakeholders to drive awareness and connectivity to real world operations and maintain relevance across all Business Segments at WWT.
Proactively engage the Sales field to evangelize lessons learned, best practices, and standard operating procedures in the reporting and analytics space.
Drive the execution of end user enablement of reporting and analytics functions via the use of user guides, process improvements, and supporting training content. This may include in person or remote live trainings, video content for on-demand learning, and supplemental job aides aligned to standard operating procedures (SOPs).
Consult and collaborate with Process & Product Owners and any additional departments to develop and mature key features while considering data & process impacts.
Triage incoming requests from the field, identify key outcomes, research and identify gaps and challenges, and collaboratively qualify near term spot fixes against long term strategic solutions
Qualification
Must be able to analyze complex data and process challenges and distill efforts down to meaningful and iterative improvements.
Organization, patience, and composure will be essential in the navigation and prioritization of complex solutions against aggressive deadlines
Requires exceptional skills in analytics, root cause analysis, and collaboration with a heavy emphasis on listening to understand
Creativity and persistence will be key in driving new behavior & models across the organization
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness Program
Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call ~~~ and ask for Human Resources.
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call ~~~ and ask for Human Resources.
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