Bank of America • Boston, MA 02133
Job #2689504296
Risk Framework Business Control Manager
Boston, Massachusetts;Elma, New York; East Hartford, Connecticut; Wichita, Kansas; Newark, Delaware; Charlotte, North Carolina; Pennington, New Jersey
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
The Business Control Manager is an experienced well-rounded professional, who is responsible for execution, management and support of Private Bank's Risk Framework, Audit issue activities, self-assessments, including assisting in managing Single Process Inventory initiatives.
Responsibilities:
Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
Performs monitoring and testing of controls, identifying issues and control improvements for remediation
Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Manages the performance and productivity of team members that conduct quality inspection reviews
Ensures timely execution of QA activities including control execution, case management, and results reporting
Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
Design, manage and prepare remediation plans for AML and broader Supervision & Controls Quality Assurance, business testing and relevant metrics
Serve as a single point of contact for an underling Private Bank Enterprise Reporting Hierarchy (e.g., Private Bank Financial Crimes) on all items in the risk framework and audit issues, including:
Ensure process adherence to Risk and Control Framework and Enterprise Process Management Procedure
Project manage process mapping sessions
Assist with development of commentary for breached metrics
Provide routine reporting and executive level summary on process performance to process owners
Monitor process performance assess control effectiveness ratings
Assist in audit issue management (issue summaries, thematic analysis, action plan development and evidence review)
Lead on integration with process and product risk assessment governance
Serve as expert on completing root cause analysis on gaps within the risk framework such as operational losses, audit issues assessment, control gaps in SPI and self-assessments prior to exam activity
Lead Process Rating reviews and assessments, while partnering and influencing process owners
Lead on liaison with ETU/EIT test alignment to SPI and centralized oversight for tests
Coordinate integration of risk framework assessments (i.e., RCSA), self-assessments in advance of scheduled exams and product assessments
Desired Skills:
Strong relationship management skills to build and maintain credibility and influence with support partners, leadership and stakeholders
Detail oriented with ability to interpret data and compile it into value-added information for leaders
Strong knowledge of business controls and risk framework, not afraid to challenge others
Strong leadership, communication and presentation skills
Proficient in Microsoft Office Suite (Excel, PowerPoint)
Ability to drive results, adapt to fast-paced environment, and build relationships across multiple businesses and/or business partners
Demonstrated passion for intellectual curiosity and accuracy as well as the ability to research issues and identify root cause and patterns
Self-starter; strong sense of ownership & ability to create and execute plans
Understanding of the Process Owner Portal (POP)
ARIS Process mapping experience
Key Abilities:
Audit background desired
ORCIT/Key Measures experience
Skills:
Controls Management
Oral Communications
Risk Management
Stakeholder Management
Strategy Planning and Development
Continuous Improvement
Drives Engagement
Influence
Strategic Thinking
Talent Development
Data and Trend Analysis
Decision Making
Monitoring, Surveillance, and Testing
Problem Solving
Quality Assurance
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (~~~) .
To view the "EEO is the Law" Supplement, CLICK HERE (~~~) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free workplace and alcohol policy, CLICK HERE .
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