Patient Care Technician Behavioral Health (BH) Fellow - Psychiatric Emergency Services

UPMC is hiring a full-time Patient Care Technician Behavioral Health (BH) Fellow to support the Psychiatric Emergency Services at Western Psychiatric Hospital.

Western Psychiatric Hospital's Psychiatric Emergency Service (PES) is a Psychiatric emergency room that sees over 13,000 patients annually. It is the pulse of the hospital and a busy hub where patients from all over travel to receive an evaluation from a team of experts in the field. The PES is a multidisciplinary team that collaborates to determine the best possible and most appropriate disposition for the patient and their family. The PES serves as a resource across UPMC and the behavioral health network for psychiatric care and consultation.

The Patient Care Technician BH Fellow provides routine patient care and support services in accordance with established policies and procedures, and may be directed by nurse or physician, to assure that the highest degree of quality patient care is maintained at all times. Provides direct patient care as directed by the RN including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. PLUS point of care testing (inc. blood glucose), weights, vital signs, I&O, telemetry monitor application/reapplication, HAC & PSI prevention (TEDs/SCDs), and urine specimen collection. Perform patient observations, safety rounds, and environmental rounds. All competencies must be achieved.

The incumbent will work rotating shifts, including days, evenings, and overnights. The ideal candidate will provide compassionate care and be motivated to obtain experience with different diagnoses and populations.

Responsibilities:

• Demonstrates the ability to communicate clearly and effectively with all members of the health care team.

• Demonstrates understanding of cultural diversity, horizontal violence and impairment in the health professions.

• Cares for patients and self by supporting safety in the workplace.

• Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues.

• Suggests and supports changes within the department.

• Assumes responsibility for assignment and views problems as challenges.

• Demonstrates awareness of behavior on the efficient functioning of the department.

• Perform patient observations of patients as ordered following all guidelines.

• Utilize crisis interventions following all guidelines.

• Conduct safety and environmental rounds following all guidelines.

• Utilize least restrictive techniques in the environment. All competencies must be achieved.

• Assures equipment malfunctions are reported to the appropriate department.

• Establishes appropriate and effective communication strategies.

• Establishes professional and respectful interpersonal relationships.

• Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients.

• Constructively receives feedback and direction.

• Identifies and communicates learning needs to the unit director.

• Takes action to improve knowledge, skills and performance.

• Request's assistance in planning and prioritizing activities as needed.

• Participates in self-review as requested by the unit director.

• Provides direct patient care as directed by the RN including all activities of daily living such as but not limited to bathing, feeding, transporting, toileting and ambulating patients.

• Maintains an environment conducive to patient safety and recovery including, but not limited to, completing safety checks, keeping the department and patient rooms clean and organized, cleaning department specific equipment, changing bed linens, emptying linen hampers, keeping hallways clear of equipment and returning equipment.

• Acquires and distributes supplies and equipment to facilitate patient care delivery including, but not limited to, performing messenger functions, ordering, charging/crediting supplies, setting up patient care equipment within the scope of the nursing assistant position and stocking patient rooms and unit supply areas.

• Delivers patient nourishments, fills water pitchers, and distributes patient mail.

• Performs the UPMC nursing core responsibilities for nursing assistants: ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. PLUS point of care testing (inc. blood glucose), weights, vital signs, I&O, telemetry monitor application/reapplication, HAC & PSI prevention (TEDs/SCDs), and urine specimen collection.

• Provides diversional activities to reduce or prevent use of restraints.

• Documents in the medical record according to established procedures.

• Completes clerical functions as needed by department.

• Complies with safety policies and procedures including standard precautions and understands policies and procedures for blood borne pathogen exposure.

• *Strictly adheres to all policies and practices relative to patient care and hospital related information.

• *Responds within the scope of the nursing assistant role to emergent situations.

• *Provide companionship/supervision one in one with patients as required.

• High school diploma or equivalent. Licensure, Certifications, and Clearances: Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR), Comprehensive Crisis Management (CCMC), CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

• Cardiopulmonary Resuscitation (CPR)

• Comprehensive Crisis Management (CCMC)

• Act 31 Child Abuse Reporting with renewal

• Act 33 with renewal

• Act 34 with renewal

• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran