Operations Manager, Senior

Req ID: 30692

Summary

Operations Manager, Senior

Alrington, VA

At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing.

We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business.

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

The Integrated Personnel and Pay System-Army (IPPS-A) is the Army project office for overseeing acquisition programs for the department's human capital solutions. IPPS-A is chartered to modernize and integrate more than 30 current Army Human Resource systems for readiness, talent management, personnel management, and pay activities that support 1.1 million soldiers. The team from Chenega Cyberstar is responsible for providing program management support services across the IPPS-A program.

The Operations Manager, Senior supports the IPPS-A Program Management Office (PMO) by leading, synchronizing, and coordinating human capital, contract, and operational management activities within the Contract Management Division.

Responsibilities

• Prepare and maintain program and contract documentation.

• Capture meeting minutes and prepare meeting reports.

• Develop and maintain a documentation management plan.

• Provide program support for reviews, conferences, briefings, and other meetings.

• Identify and analyze metrics to track process performance and monitor the use of the metrics.

• Facilitate and participate in IPTs, special advisory boards, off-site meetings, working groups, audit teams, etc.

• Analyze, evaluate, and prepare program briefs, reports, and correspondence.

• Provide oral and written communications to interface with commands and other activities across the Army acquisition community.

• Develop, review, and update charters, MOAs, MOUs, and organizational charts to enable more effective communications and organizations for the program and stakeholders.

• Develop, document, and perform ad hoc queries of data, as requested.

• Manage tasks within the Enterprise Task Management Software Solution (ETMS2) tool (previously known as Task Management Tool (TMT)) to completion and reports on

• Assist product teams in planning and executing agile development and reporting, including developing dashboards, and reporting metrics, utilizing the development tools (e.g., Jira) to the maximum extent possible.

• Prepares recommendations with sufficient rationale to advise leadership decisions that enable program success; Understands requirements governance, definition, traceability (end-to-end process), validation, and prioritization.

• Contributes to resolving conflicting requirements; Assists in defining performance requirements related to business process implementation and system performance.

• Identify risks, issues, opportunities, assumptions, mitigations, and dependencies; Ensure alignment of requirements and BPR activities with overall program schedule, milestones, and required documentation.

• Assist with policy/SOP writing/review in accordance with AR-25-50.

• Other duties as assigned.

Qualifications

• MA/MS degree or BS with equivalent years of experience.

• Possess 10+ years of relevant work experience.

• Possess experience with acquisition program management, agile project management tools and techniques, and contractor quality and performance management.

• SAFe certified (SAFe Agilist (SA) or SAFe Program Consultant (SPC) is desired) or agree to complete training and obtain certification within 30 days of hire.

• Secret clearance required.

Knowledge, Skills, and Abilities:

• Shall have proven interpersonal skills and a collaborative management style.

• Excellent communication skills both verbal and written.

• Experience as a certified scrum master, certified product owner, release train engineer, or Agile coach (desired).

• Strong organizational, and time-management skills, able to convey information across multiple customers and corporate audiences.

• Ability to facilitate larger sessions or events for product planning, etc.

• Shall have the required skills, training, and experience necessary to use the following software program(s): Microsoft Office (Word, PowerPoint, Excel, and Outlook), and Microsoft Products (SharePoint, Visio, and Project).

How you'll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS's culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega's impact on the world.

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Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program