• IT Project Manager

    ManTech Mc Lean, VA 22102

    Job #2089499886

  • Where applicable, confirmation that you meet customer requirements for facility access which may include proof of vaccination and/or attestation and testing, unless an accommodation has been approved.

    Secure our Nation, Ignite your Future

    Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you'll help protect our national security by providing enterprise IT support for one of our most critical customers in the Intelligence Community.

    As we embark on a transformational journey with our customer where high operational availability is vital and service excellence is the norm, you will be rewarded with meaningful and purposeful work, shaping the success of a new program, and gaining experiences to advance your career.

    Currently, ManTech is seeking a motivated, career and customer-oriented IT Project Manager to join our team in one of several locations across Northern Virginia. The team responds to a variety of customer requirements with a focus on providing productive and collaborative computer workspace (new or renovated) to support dynamic mission requirements.

    Responsibilities include, but are not limited to:

    • Leads projects with notable risk and complexity; develops the strategy for project execution

    • Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions

    • Recommends, develops, and measures key performance indicators (KPI) as needed to monitor performance using appropriate tools and techniques.

    • Manages all aspects of a diverse IT project or multiple IT projects, typically involving multiple disciplines in the IT function

    • Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met

    • Oversees complex project planning, and execution

    • May have management responsibilities to include holding the assigned technical PMs accountable for achieving cost, schedule, and delivery.

    • Create and maintain a master schedule; performing schedule analysis, monitoring project progress against cost and schedule and resolving variances, validating completion of scheduled project activities and milestones, providing updates to customers and Program management.

    • Use ServiceNow PPM to manage requirements from initiation through project close-out. Includes procurement, schedule, cost, dependences, and project activities.

    • Monitoring customer satisfaction which includes interaction with customers and staff.

    • Collaborating with Engineering, Service Delivery, and customer engagement teams to ensure successful delivery of all projects.

    • Measuring, reporting, and meeting key performance indicators (KPIs).

    • Developing, maintaining, and updating SOPs, WI, processes, and procedures.

    • Supporting KPIs by making recommendations, developing, and supporting initiatives to reduce project costs and enhance customer experience (automation, equipment, tools, technology, process, training, etc.).

    • Accountable for team performance results and meeting contractual performance criteria

    • Creating and briefing presentations, reports, metrics to customers and Program leadership.

    • Attending customer meetings and providing detailed minutes as required.

    NOTE: Multiple levels of seniority are available dependent on qualifications/experience.

    Basic Qualifications:

    • Bachelor's degree and 9 years of relevant experience. 4 additional years of experience may be substituted for a degree.

    • Experience serving as a program or project manager leading and supervising a multi-disciplinary staff (10+) of various levels.

    • Ability to lead, train, and mentor a team of Project Managers each managing 20-25 concurrent projects.

    • Demonstrated experience developing project budgets utilizing service catalogs.

    • Demonstrated experience managing projects in a WCF environment.

    • Demonstrated experience presenting and briefing to senior customer management and customer stakeholders.

    • Demonstrated experience in a leadership role with both responsibility for managing personnel, tasks, and interaction with all levels of customers.

    • Demonstrated problem solving skills and ability to provide solutions and work with customer in providing resolution.

    • Experience employing scrum master techniques in Agile development practices

    • Must be a self-starter and work with a clear and defined mission.

    • Must demonstrate ability to thrive and succeed in a challenging environment.

    • Excellent oral and written communication skills.

    • Proven ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base.

    • Expertise, training, and actual work experience with specific, systems and technologies.

    • Must demonstrate ability to thrive and succeed in a challenging environment.

    • Communicates complex concepts.

    Preferred Qualifications:

    • 5-10 years direct knowledge of the customer's operational environment, including (but not limited to) ticketing systems, desktop technologies, corporate applications, access administration, and voice and video infrastructure.?

    • PMP® or equivalent project management certification

    • ITIL® v4 Foundation, or higher, certification

    • Experience with ServiceNow ITSM & ITMB

    • Knowledge of Cat5, Cat6, Fiber, Network Switches, patch panels, voice technologies.

    Security Clearance Requirements:

    • Current/active TS/SCI with polygraph.

    Physical Requirements:

    • Must be able to remain in a stationary position 50%.

    • Must be able to move/traverse within and between buildings and offices.

    • Must be able to position self to maintain computers, including under the desks and in the server closet.

    • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.?

    • Must be able to move Audio/Visual or Computer equipment weighing up to 50 pounds.?

    • The person in this position frequently communicates with co-workers, management, and customers; must be able to exchange accurate information.?

    • Resolving technical problems and answering queries by telephone or self-service that involve computer hardware, software, network, system/application access, and telecommunications systems.

    • Meeting contractual performance criteria

    • Responsible for team meeting contractual performance criteria

    For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

    ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

    If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at ~~~. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

    If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access ~~~ as a result of your disability. To request an accommodation please click ~~~ and provide your name and contact information.