IT Program Manager (Remote Eligible)

Position Description

Mathematica applies expertise at the intersection of data, methods, policy, and practice to improve well-being around the world. We collaborate closely with public- and private-sector partners to translate big questions into deep insights that improve programs, refine strategies, and enhance understanding using data science and analytics. Our work yields actionable information to guide decisions in wide-ranging policy areas, from health, education, early childhood, and family support to nutrition, employment, disability, and international development. Mathematica offers our employees competitive salaries, and a comprehensive benefits package, as well as the advantages of being 100 percent employee owned. As an employee stock owner, you will experience financial benefits of ESOP holdings that have increased in tandem with the company's growth and financial strength. You will also be part of an independent, employee-owned firm that is able to define and further our mission, enhance our quality and accountability, and steadily grow our financial strength. Learn more about our benefits here.

We are seeking a highly motivated person to join our team as an IT Program Manager in the Delivery Management practice in Health Solutions Insights. As an IT Program Manager, you will lead teams and deliver solutions that address our clients' pressing policy and business challenges, such as how to leverage vast amounts of data, implement reporting systems to monitor program performance or how to assess and improve the quality of data. The solutions are often data analytic in nature and include an information technology component. Solutions include web applications such as reports and dashboards, data collection or reporting tools (may be web-based), and payment model tools.

IT Program Managers are project leaders who are responsible for overseeing and managing the work of cross-functional teams. IT Program Managers are expected to have excellent management skills and high technological literacy, including advanced knowledge of enterprise systems, software and experience managing through the Software Development Lifecycle. Our ideal candidate also possesses excellent communication and leadership skills, thrives working in collaborative team environments, is comfortable interacting with staff who have varying degrees of technical knowledge, has strong problem-solving skills, a drive to understand how things work, is comfortable working with varied stakeholders, creating consensus and learning quickly, and isn't afraid to ask questions.

• Position Requirements*:

  • Master's degree in public policy, public administration, business, or related field; or commensurate experience in operations or management-oriented positions.

  • Strong management skills, including ability to monitor costs on multimillion-dollar contracts, mentor staff, and oversee small teams to complete work within tight timelines without compromising on quality.

  • Strong organizational skills and a high level of attention to detail; flexibility to manage multiple priorities, sometimes simultaneously, under deadlines.

  • Excellent oral and written communication skills, for example the ability to write clear and concise technical documentation, and to communicate with clients diplomatically.

  • Proven experience successfully using Jira or other similar tools to help manage projects and project teams.

  • Strong analytic and problem-solving skills and ability to apply critical and creative thinking to identify solutions and respond to client requests in situations where guidance is unclear or absent.

  • Professional experience as an IT Program/Project Manager and experience managing production systems.

  • Experience with project management tools, such as Microsoft Project and Smartsheet

  • Experience managing projects using the software development lifecycles and agile management.

  • Experience with the scrum framework and with managing scrum teams.

  • Certifications demonstrating management proficiency and expertise, such as Project Management Professional (PMP) or Scrum Master.

Position Requirements

• Apply project management best practices to manage project schedule, budget, scope, and quality.

• Work hands-on with project teams to lead and manage complex project work/tasks using Scrum methodology. Keep team informed of project health/status with schedules, financials, progress of work, and identification of risk following Agile project management best practices.

• Work with client to understand their analytic needs and priorities.

• Communicate and mitigate risks/issues and potential courses of action.

• Manage subcontractors including external development partner relationships (onshore/offsite/offshore), holding vendors/partners accountable for deliverables and adhering to project budget and timelines.

• Lead communications with technical project staff, internal stakeholders, external consultants, subcontractors, and software vendors.

• Develop processes and support operations on innovation-focused activities.

• Work with project leaders to identify innovation funding opportunities and partnerships.

• Translate technical concepts to a business and non-technical audience.

• Manages resource availability and allocation.

• Assist in contracting process with external vendor/partners by collaborating with corporate functions such as Legal, Finance and Contracting teams.

• Actively support the advancement of organizational diversity, equity, and inclusion efforts, and apply diversity, equity and inclusion lens across job responsibilities.

• Additional duties may be assigned as needed.

This position offers an anticipated annual base salary range of $90,000 - $125,000. This position may be eligible for an annual bonus, based on company and individual performance.

To apply, please submit cover letter, resume, location preferences, and salary requirements at time of application. If considered for this role, you may be asked to submit a professional work or writing sample.

• STAFFING AGENCIES AND THIRD-PARTY RECRUITERS: *Mathematica is not accepting candidates for this role or any technical role from staffing agencies or third-party recruiters. Please do not contact technical or senior staff at Mathematica or share unsolicited resumes. All agency inquiries go through the talent acquisition team and will be routed accordingly.

• Available Locations:* Washington, DC; Princeton, NJ; Remote

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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