Inside Sales

System One is currently seeking an Inside Sales Rep for an industry-leading client in the Tarentum, PA area.

Responsibilities:

• Gain a thorough understanding of our product line in order to effectively act as a liaison between customers, sales representatives, and the company.

• Analyze customer accounts and identify opportunities to make improvements that positively impact the customer experience. Make product and/or service recommendations to customers based on these analyses.

• Manage the daily functionality of the customer support department, ensure quality of daily service and performance objectives.

• Promote products and services to existing customers and generate sales.

• Assist with the placement of orders, return, and refunds. Provide support to the Outside Sales team.

• Represent the business to clients and visitors through professional phone and face-to-face interaction. Engage with customers to ensure satisfaction, clarify information, and work to provide solutions to issues.

Education/Certification Requirements:

• Associate's degree in business or related field of study, or equivalent experience.

Experience, Skill, & Other Requirements:

• Minimum two (2) years of progressive inside sales/customer service experience in a distribution setting.

• Ability to work independently, strong judgment and decision making skills, mechanical aptitude, and outstanding communication skills

• Proficiency with Microsoft Office and Outlook, and prior experience with a CRM system strongly preferred.

Job Type: Full-time

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Paid time off

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

• Office

#M1

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.