Home Depot • Portland, OR 97240
Job #2670138194
Position Purpose:
In this position, associates will be expected to accompany drivers on deliveries to help lift and carry product as well as systemically update orders via handheld. These associates are responsible for a wide range of tasks including, but not limited to: loading, unloading, lifting, and transporting merchandise in order to serve our customers. Associates will be required to interact with warehouse leaders and associates, store leaders and associates, and customers. Driver helpers will be required to train to be Non-CDL drivers and drive for 20% of their time.
Key Responsibilities:
80% Delivering Product to Our Customers - Accompany drivers on local delivery routes; Communicate delivery updates to customers and stores; Load the truck in an efficient manner for unload and confirming customer orders; Climb in and out of delivery cab to accommodate customer deliveries throughout the day; Perform overtime as required in order to accomplish deliveries and maintain customer satisfaction; Obtain delivery confirmation via manual or electronic methods; Become subject matter experts on handheld device; Ensure all systemic updates to orders are accurate and timely
20% Driving - Drive a non-CDL vehicle (box truck or van less than 26,000 lbs.) to complete deliveries to customers
Direct Manager/Direct Reports:
This Position typically reports to Home Depot DC Transportation Manager
This Position has 0 Direct Reports
Travel Requirements:
Physical Requirements:
Working Conditions:
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Must be 21 years of age or older.
Preferred Qualifications:
As a Driver Helper, you must be a team player with excellent customer service skills and the commitment to succeed. Qualified candidates are self-motivated, responsible, highly organized, and able to multitask in a fast-paced and constantly changing environment.
Other requirements of the Driver Helper include:
Valid, active Driver's License
Clean Motor Vehicle Record
Ability to load and unload heavy items up to 70 lbs.
Must pass DOT physical, criminal check and drug screen
Provide Customer Satisfaction Postcard to customer after completion of delivery and thank them for being a Home Depot customer
Minimum Education:
Preferred Education:
Minimum Years of Work Experience:
Preferred Years of Work Experience:
Minimum Leadership Experience:
Preferred Leadership Experience:
Certifications:
Competencies:
Action Oriented
Courage
Manages Ambiguity
Nimble Learning
Collaborates
Situational Adaptability
Communicates Effectively
Customer Focus
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
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