Director, Operational Engagement and Outreach (Clearance Required)

Description

Job Description

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our cybersecurity experts work to protect the functions and missions that are vital to our people, government, and military through proactive planning and strong public-private partnerships.

We're currently hiring a Director, Operational Engagement and Outreach , to serve as a deputy team lead supporting a federal civilian cybersecurity client as part of our team helping to secure and protect the Nation's critical infrastructure. A successful candidate will be a creative thinker and problem-solver, practical, and technically sound, with a demeanor that is equal parts persistence and patience. In this role, you will serve as a partner to the Team Lead in managing multiple sub-teams, advising and engaging the client on key operational and strategic priorities, tracking and supporting completion of deliverables, and assisting with task and people management duties. In addition, successful applicants will demonstrate an ability and desire to continually learn new technologies in a changing environment; analytical and problem-solving way of thought; overall resilient, flexible, and enthusiastic personality.

This position will be a hybrid with some onsite in Arlington, VA.

Responsibilities to include, but not limited to:

• Act as a close partner and technical SME to the Team Lead for project and people management, client engagement, and day-to-day cyber operations requirements.

• Serve as an advisor to our team as they assess threat and vulnerability information shared by partners. You will provide supervision as they determine validity and impact of threat information, provide analysis, and collaborate to determine necessary partner notifications and potential product development.

• Maintain visibility on all ongoing projects and support the successful completion of high-quality work.

• Identify emerging trends which may impact the client and drive operational collaboration and response.

• Apply knowledge of cyber threat landscape, emerging threats, and geopolitical events and trends.

• Work proactively to identify new opportunities for collaboration, process improvement, and communication across several sub-teams.

• Assist with onboarding of new staff and managing and overseeing professional development of junior staff to ensure team is operating efficiently and effectively.

Required Experience

• U.S. Citizenship required (required by federal government for position).

• Active high security clearance required.

• Bachelor's degree required, Master's degree preferred.

• 10+ years of cyber operations, project and people management, or other relevant experience.

Preferred Experience / Qualifications:

• Proven experience in a similar role as a deputy or team lead.

• Demonstrated ability to keep pace and thrive in a rapidly changing environment.

• Excellent oral and written communication/presentation skills.

• Depth of knowledge in cybersecurity operations, concepts, policies, and procedures.

• Experience supporting senior-level executives, preferably in high technology or science-based industries.

• Experience supervising teams of 10 or more people at a time.

• Ability to easily communicate with senior government clients, lead discussions, and confidently discuss project status and propose solutions.

• Demonstrated experience in working with clients to develop clear expectations, roles, and requirements for short and long-term projects.

• Customer service orientation with strong leadership, interpersonal, organizational, problem-solving, and strategic thinking skills.

• Proven ability to make and implement tough decisions.

• Prior experience serving as a consultant to federal government clients, preferably DHS.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (~~~) .

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email ~~~ and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights (~~~) , the Pay Transparency Statement (~~~) , or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (~~~)

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$127,478.00 - $216,712.00

Virginia Client Office (VA88)