Data Analyst

Pearl Interactive Network is sourcing Entry Level Data Analysts for Future Opportunties.

The Data Analyst is responsible for the analyses of detention complaints submitted through DHS OIG, ICE OPR, ~~~, and ERO. JIC Facilitation of Return Request (FoRR), and other ERO Intake mailboxes or online channels as directed by the COR. Applicants must reside in the Washington D.C. area and be able to work in the facility.

Why choose Pearl Interactive Network?

Join Our Team and embrace the winning Pearl Culture which promotes our employee's desires and efforts to serve our consumers, clients, and community. Our values of customer satisfaction, teamwork, a family atmosphere, quality services, respect for each other, transparency, and innovation are what make Pearl, the employer of choice. As a woman-owned, HUBZone-certified social enterprise, we take pride in our hiring preference for individuals living in economically challenged areas, persons with disabilities, military spouses, and Veterans.

Pearl offers a Competitive Compensation and Benefits package to include:

• Salary Range (DOE): $85K - $115K

• Medical, Dental, Vision, and Life Insurance

• Paid time off, Paid holidays

• 401K eligibility

• Additional ancillary benefits to support your lifestyle professionally, physically, and financially through our professional development and coaching program.

Operating Hours: 8 am - 8 pm EST Monday - Friday

Location: Washington, DC 20024

Job Duties:

• Conduct research using ICE databases on specific complaints, the individuals submitting those complaints, or other relevant information related to individual queries or systemic issues in ICE detention

• Log all information into a web-based case management system

• Work cases and develop summaries of cases to be referred to an ERO Officer/Agent, ERO field offices, or ICE headquarters offices for follow-up review and action

• Enter ECCO and agency-related information into the Tableau business intelligence and analytics database.

• Provide statistical analysis, and ad hoc reporting as required using the Tableau analytics database.

Job Requirements:

• Bachelor's Degree and two years of related experience; or an Associate's Degree with three years of related experience; or five years of related experience if no degree

• Experience in responding to requests for information, conducting searches in government databases, and developing concise summaries with decision points under tight deadlines

• Excellent reading comprehension, writing, and communication skills

• Review A-files and other immigration enforcement documentation, and perform detailed analytical and research support services

• Work independently and manage and prioritize multiple work assignments

• Law enforcement experience or experience in interpreting and applying immigration law is preferred

• Knowledge and experience working with RAD Apps; including CRM tools.

• Strong knowledge of ICE ERO's data systems, and be able to define queries to extract the appropriate data sets. They must also be able to accurately perform quantitative and qualitative analyses of these data sets and summarize findings and recommendations in reports.

• The ability to read and comprehend documents in English and Spanish is preferred

• Advanced skills in Microsoft Excel, Word, PowerPoint, and Outlook

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Pearl management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Background Investigation, Government Security Clearance, Drug Screening, and Skills Assessment Required

Pearl Interactive Network, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.