Customer Service Representative

NOW HIRING: CUSTOMER SERVICE REPRESENTATIVE

Job description

• Answer inbound calls, chats, and emails from customers inquiring about orders, parts/warranty inquiries, questions with products including technical specifications, and any other questions

• Provide high level of professionalism and customer service while working with customers

• Process through customer orders accurately and respond promptly to any escalated customer issues

• Consult customers through various product features/benefits and make recommendations as necessary

• Work with internal departments to research and resolve customer inquiries

• Coordinate with internal and external customers to ensure arrival and installation of customer orders

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.