Robert Half • Kansas City, KS 66102
Job #2692492181
Description We are in search of a diligent and meticulous Credit Clerk to augment our team based in Kansas City, Kansas. The role entails processing customer credit applications, maintaining accurate customer credit records, and resolving customer credit inquiries. The job function also includes monitoring customer credit accounts and taking necessary actions to collect overdue payments.
Process customer credit applications with precision and efficiency
Ensure the maintenance of accurate customer credit records
Handle and resolve customer credit inquiries in a timely manner
Monitor customer credit accounts and initiate necessary actions for overdue payments
Interface with Manufacturing and Warehouse teams to ensure customers' orders are executed satisfactorily
Communicate with customers regarding product inquiries, manage issues, and ensure customer satisfaction
Troubleshoot invoice and shipping issues as required to ensure prompt and accurate updates
Actively participate in cross-functional teams to enhance customer satisfaction and improve sales processes
Carry out certification functions, converting raw materials and packaging items into finished goods in the ERP system
Act as a backup for office activities and other tasks as necessary
Adhere to all safety procedures and practices.
This role requires skills in Microsoft Excel, Customer Service, Account Management, and the ability to Resolve Customer Complaints. Requirements - Demonstrated proficiency in Microsoft Excel
Proven experience in Customer Service
Demonstrable skills in Account Management
Ability to effectively resolve customer complaints
Excellent communication and interpersonal skills
Strong negotiation and analytical skills
Ability to work independently as well as part of a team
High level of accuracy and attention to detail
Ability to multitask and prioritize effectively
Knowledge of purchasing and procurement principles
Experience in a similar role would be advantageous
Bachelor's degree in Business Administration, Supply Chain Management, or related field is preferred.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .
Robert Half • Shawnee, KS 66203 • 4 Days Ago
Robert Half • Independence, MO 64050 • 4 Days Ago
Robert Half • Olathe, KS 66063 • 3 Days Ago
Robert Half • Overland Park, KS 66210 • 4 Days Ago
First Citizens Bank • Overland Park, KS 66210 • Apr 13
Tradesmen International, Inc. • Kansas City, KS 66102 • Dec 15, 2023
GFL Environmental • Kansas City, MO 64101 • May 5
Aaron's Inc • Kansas City, KS 66102 • 14 Days Ago