Cerner Millennium System Engineer

Technical Summary

Cerner Millennium System Engineers are responsible for the design, implementation, maintenance, and support of Cerner Millennium, a healthcare information technology solution. The Cerner Millennium System Engineer plays a crucial role in ensuring the reliable operation and effective utilization of Cerner Millennium systems within healthcare organizations. Skillsets that are useful for this group/role may include:

• Cerner Millennium Expertise : Proficiency in configuring, optimizing, and troubleshooting the Cerner Millennium Pathnet Application.

• System Architecture : Understanding of the underlying architecture of Cerner Millennium, including database structures, server configurations, and network setups.

• Installation and Configuration : Ability to install, configure, and upgrade Cerner Millennium software components, ensuring compatibility and adherence to best practices.

• Integration : Experience in integrating Cerner Millennium with other healthcare systems, such as electronic health records (EHRs), laboratory information systems (LIS), and radiology information systems (RIS).

• Performance Optimization : Skills in performance tuning and optimization of Cerner Millennium systems to ensure efficient operation and response times.

• Security : Implementation of security measures to protect patient data and ensure compliance with healthcare regulations such as HIPAA (Health Insurance Portability and Accountability Act) and GDPR (General Data Protection Regulation).

• Monitoring and Maintenance : Monitoring system health, diagnosing issues, and performing routine maintenance tasks to keep Cerner Millennium systems running smoothly.

• Disaster Recovery : Designing and implementing disaster recovery plans to ensure data integrity and system availability in the event of hardware failures or natural disasters.

• Documentation and Training : Creating documentation and providing training to end-users and support staff on the use and administration of Cerner Millennium systems.

• Problem Solving and Troubleshooting : Strong problem-solving skills to identify and resolve issues quickly, minimizing impact on healthcare operations.

• Regulatory Compliance : Staying up-to-date with regulatory requirements and industry standards related to healthcare IT, and ensuring Cerner Millennium systems comply with them.

• Communication Skills : Effective communication with stakeholders, including healthcare professionals, IT staff, and vendors, to gather requirements, discuss solutions, and provide support.

Job Summary

In addition to the responsibilities listed below, this position drives the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing second level escalations as appropriate.

Essential Responsibilities

• Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.

• Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.

• Collaborates with technical and project team leaders to resolve system problems and application-specific issues.

• Communicates with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback.

• Escalates unresolved or critical issues, risks or problems to system engineers and management.

• Meets timelines and provides cross-functional resources to drive the delivery of appropriate, sustainable, and prompt solutions.

• Plans and performs complex system configuration.

• Manages the stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement.

• Plans the maintenance, modification, and documentation of applications.

• Monitors the service of first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues.

• Creates complex documentation of new and existing system configuration and procedural information, and supports others in ensuring system configurations documentation is complete and accurate.

• Provides complex application-oriented administration and technical support for production and non-production environments.

• Leads hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes.

• Develops guidelines to prevent and/or resolve recurring problems.

• Recommends and executes complex performance tuning and optimization activities.

• Evaluates new complex application packages and identifies anticipated systems requirements for planning purposes.

Minimum Qualifications:

• Minimum five (5) years experience in end-to-end application/infrastructure production support.

• Minimum two (2) years in a leadership role working with IT or operational teams.

• Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum eight (8) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Additional Requirements:

COMPANY: KAISER

TITLE: Cerner Millennium System Engineer

LOCATION: Pleasanton, California

REQNUMBER: 1278042

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.