Business Analyst

Description

Job Description

We are seeking a knowledgeable Healthcare Business Analyst with a minimum of 5 years of experience in Healthcare Medicare/CMS Facets Member environments. The ideal candidate will possess strong communication skills, exceptional organizational abilities, and analytical prowess. This role requires collaboration with various stakeholders to elicit, document, and track requirements for changes to business processes, policies, and information systems.

Key Responsibilities

• Elicit, document, and track requirements for changes to business processes, policies, and information systems, particularly focusing on intermediate level business problems.

• Develop and elicit requirements for departmental and some corporate projects as requested by internal/external customers, preparing business and functional requirements.

• Communicate and validate requirements with stakeholders and identified Subject Matter Experts (SMEs).

• Collaborate with project teams to adhere to solution scope and maintain requirements traceability.

• Support and execute business readiness activities, including communication plans to support changes to technology, processes, and people.

• Develop new procedures, specifications for system changes, or recommendations for product and/or process changes. Facilitate the implementation of changes with management and staff.

• Design customer feedback mechanisms to gather ongoing information about business processes. Analyze results and create plans to address weaknesses.

• Develop and maintain reporting tools for measuring business area performance against metrics/industry benchmarks, ensuring data integrity, and systems stability in support of operations management.

• Provide timely and accurate access to data, distribute reports, and present/explain results to the business area supported, as well as to other relevant areas within the organization.

• Work with trainers to develop training programs targeting problem areas.

• Use industry-standard analysis techniques such as data flow modeling, use-case analysis, workflow analysis, business process mapping, functional decomposition analysis, or financial ROI modeling for initiatives at an intermediate level.

• Support business vendor relationships by documenting business issues, determining project needs, and providing necessary training.

• Perform peer reviews of less experienced analysts' work as needed.

Requirements

Hiring Requirements

• Bachelor's degree or advanced degree where required.

• 3 years of experience in a related field.

• In lieu of a degree, 5 years of experience in a related field.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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