Associations Sales and Relationship Manager

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

This person will be responsible for ideation and execution of Association initiatives to drive revenue growth via a focus on KPI metrics and strategic company objectives for Associations partners. This person will work as part of a team, but needs to be a self-starter, detailed oriented, creative, and have strong analytical skills.

Areas of focus include

• Driving in year revenue through recruitment of new Association partners and development of new processes and execution of initiatives to generate leads for our sales teams.

• Identify existing customer retention and growth opportunities for overall total portfolio health and growth of customer and revenue.

• Improve processes that will create better experiences for our partner customers, and internal sales teams.

• This strategic role will also need strong reporting and analytics capability, thus requires advanced Microsoft Office skills including Excel, Word, PowerPoint, SharePoint, and Teams.

Job Duties Include

Elavon/Partner Goals: Collaborate with sales channel GMs to understand partner goals and build strategic action plans for revenue generation. Responsible for the overall satisfaction, management, growth and contract renewals.

New/Existing Revenue Opportunity Development: Collaborate with sales channel GMs and partners to maintain a pipeline of new opportunities for net new partnerships and existing partners for incremental sources of revenue.

Partner Management: Create and administer partner business review sessions. Ensure compliance of co-branded content. Develop and administer partner training. Key liaison for conversion management and communications. Develops relationships with industry associations.

Initiate Sales and Vertical Market campaigns: Work closely with cross functional team members and partners on:

• Campaigns and marketing activities

• Monitor market trends and competitors actions in order to gain the competitive advantage.

• Brand awareness and content management across all medium, leverage website opportunities between Elavon and partners.

• Leverage retail, small business & commercial/corporate distribution channels. Identify strategic commercialization opportunities including but not limited to: emerging markets, pricing/product margins, product and portfolio mix

Basic Qualifications

• Bachelor's degree, or equivalent work experience

• Typically eight to 10 years of relevant experience

Preferred Skills/Experience

• Merchant services industry experience

• Sales and marketing capabilities, specifically with Microsoft Office and Salesforce

• Strong sales and relationship management experience

• Salesforce familiarity

• Advanced knowledge of sales and sales strategies

• Excellent interpersonal, written and verbal communication skills

• Strong management and leadership skills

• Demonstrated new business development and relationship management skills

• Thorough knowledge of products/services, operations, and current market trends

• Ability to make critical decisions independently

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (~~~) .

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (~~~) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (~~~) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $95,285.00 - $112,100.00 - $123,310.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.