Administrative Assistant - Healthcare

Description

Our client is a small thriving healthcare private practice dedicated to providing exceptional patient care and personalized medical services. Our client's team is passionate about creating a welcoming and efficient environment for our patients. We are looking for a dedicated Administrative Assistant with patient coordinating experience to join this team.

Job Description

Responsibilities

• Patient Coordination:

• Serve as the primary point of contact for patients, ensuring a seamless and positive experience.

• Schedule and confirm patient appointments, follow-ups, and referrals.

• Manage patient intake and registration processes, including collecting and verifying insurance information.

• Coordinate with medical staff to ensure timely and accurate patient care.

• Handle patient inquiries and concerns promptly and professionally.

• Administrative Support:

• Perform general office duties such as answering phone calls, managing emails, and maintaining patient records.

• Assist with billing and coding procedures, including processing payments and insurance claims.

• Maintain a clean and organized office environment.

• Prepare and distribute patient correspondence and medical documentation as required.

• Assist in managing office supplies and inventory.

• Communication and Collaboration:

• Foster effective communication between patients, medical staff, and external partners.

• Collaborate with team members to optimize office workflows and patient services.

• Provide support during staff meetings and assist in the implementation of office policies and procedures.

Requirements

• High school diploma or equivalent; additional certification in healthcare administration is a plus.

• Minimum of 2 years of experience as an administrative assistant, preferably in a healthcare setting.

• Proven experience in patient coordination, including scheduling, intake, and insurance verification.

• Proficiency in medical software and Microsoft Office Suite (Word, Excel, Outlook).

• Strong organizational skills and attention to detail.

• Excellent verbal and written communication skills.

• Ability to handle sensitive and confidential information with discretion.

• Exceptional customer service skills and a patient-focused mindset.

• Ability to multitask and manage time effectively in a fast-paced environment.

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