Account Manager (ET)

Build a better career with MSC.

Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (~~~) to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.

Requisition ID :14857

Employment Type :Full Time

Job Category :Sales / Business Development

Job Grade :Sales 14

Work Location :Menomonee Falls, WI (ET)

State or Province :Wisconsin (US-WI)

Potential Work Location : On Site Role with travel

JOB PURPOSE AND REPORTING STRUCTURE: Under the direction of the Sales Manager or the General Manager, the Account Manager (Outside Sales Representative) is responsible for expanding sales to existing customers, developing and securing new customers, and attaining the sales goals for volume and profitability, in accordance with company policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Perform field sales work to increase the sales of company products to existing customers, and/or sell and secure new customers by understanding the customers' needs and demonstrating how the company's personnel, service and products add value and help improve the customers' competitive position in the marketplace.

• Demonstrate products and assist prospective accounts to select those that best suit their needs. Recommend tooling and fixturing solutions to the customer.

• Assist in the development of special products. Develop and sell integration software programs.

• Demonstrate and familiarize established accounts with new products (services) and developments.

• Coordinate with inside sales to prepare and provide quotations and increase sales. Follow up on quotes and orders daily. Expedite tools and orders when required. Place purchase orders for customers as required.

• Act as a technical resource to customers, inside sales and other departments to address and resolve inquiries, issues and problems, to perform tooling tests, spec out new tools, research better options and performance improvements for customer processes, calculate speeds and feeds, ensure equipment and tools are working properly, etc.

• Provide or coordinate the supplying of needed training to customers.

• Coordinate with key suppliers and manufacturing representatives to increase sales volumes and better serve the customer.

• Participate in trade shows and/or follow up on leads from trade shows.

• Identify changes in product demand, technology, promotional matter, sales techniques, pricing, market policies or competitor products in assigned territory and present information to management.

• Provide catalogs and promotional materials to customers as requested.

• Prepare and distribute on time all assigned and required reports to the appropriate parties, to include expense reports, customer records, cost saving reports, call reports, etc.

• May assist customer with managing inventory in their tool crib. May stock customer tool vending machines.

• Manage sales costs within budgeted expectations.

• Complete special projects as assigned.

• Follow and comply with all safety and work rules and regulations. Maintain departmental housekeeping standards.

MARGINAL JOB FUNCTIONS

• Entertain customers within guidelines of the company.

• Pick up and deliver products to customers and vendors as needed.

• Assist in designing tools as needed. Maintain assigned company vehicle.

PROTECTIVE CLOTHING/EQUIPMENT REQUIRED: Per customer requirements, may use safety glasses and shoes, hearing protection, and hard hats.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Requires a bachelor's degree with a job related major and three to five years of related experience; or an associate degree or two years of college or the completion of a journeyman's program with job related coursework and five to seven years of related experience; or a high school diploma and seven to ten years of progressively responsible related experience; or a combination of education and experience.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, blueprints and procedure manuals. Ability to prepare reports, quotes and correspondence. Ability to communicate effectively with vendors, customers and other employees of the organization. Ability to close sales favorable to the organization.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS: Requires a valid driver's license.

OTHER SKILLS AND ABILITIES: Requires the ability to operate a variety of small hand and power tools, pneumatic and hydraulic tools, pumps, motors, cutting tools, and precision measuring devices. Requires the ability to operate a variety of standard business machines, such as a computer and the job related software, a keyboard, calculator, telephone, FAX, photocopier, etc.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to reach with hands and arms; climb or balance; use foot/feet to operate equipment; and stoop, kneel, crouch, or crawl.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration. The employee frequently performs work-related travel.

The noise level in the work environment is usually loud.

Telework

Compensation starting at $62370 - $89100 / year and up dependent on candidate location and experience.

Why MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE (~~~) to review.